Account Manager- Retail eCommerce

As the Associate National Account Manager – Retail eCommerce for our Moen brand, you will build strong partnerships with major retail accounts, focusing on omni-channel assortments, merchandising, messaging, and a strong emphasis on ecommerce efforts. Together, you will help expand Moen’s brand presence among key retail accounts.

This role is ideal for someone who values collaboration and understands the pace, scale, and operational complexity of large omni-channel retail environments.

In this role, you will partner closely with internal teams and customers to support growth initiatives, share insights from the market, and coordinate programs that enhance the visibility and success of our products. You will also contribute valuable perspective on market trends, customer needs, and competitive activity, helping teams work together to continuously improve the customer experience.

We value individuals who can Think Fast, thoughtfully evaluating insights and opportunities; Work It Together, building trusted partnerships across teams and customers; and Make the Hard Call, approaching decisions with care, empathy, and thoughtful judgment.

POSITION LOCATION: This position is eligible for a remote or hybrid work arrangement and requires up to 30% domestic travel to support customer engagement. Candidates must reside near a major airport to accommodate travel requirements.

While remote candidates will be considered, preference will be given to candidates based near Deerfield, IL or Bentonville, AR.

For candidates based near Deerfield, IL, this position is eligible for a hybrid schedule with flexibility to work from home on Mondays and Fridays. The campus offers vibrant, collaborative workspaces, along with amenities for dining, onsite daycare, fitness, and recreation.

What you will be doing

• Partner with assigned accounts to support achievement of annual top-line sales plans on a quarterly, semi-annual, and annual basis.
• Collaborate with retail partners and internal teams to develop account strategies and shared plans that support Moen product success.
• Identify opportunities to deepen relationships and increase product visibility within existing accounts.
• Coordinate and support marketing and promotional initiatives that help retailers effectively showcase Moen products.
• Build and maintain strong, trust-based relationships with account stakeholders.
• Gather and share insights on market trends, competitor activity, and customer experiences through supplier portals, store visits, sales data, and industry networking.
• Support key ecommerce initiatives with assigned accounts and internal stakeholders including retail media, online marketplace coordination, content, and brand awareness efforts.
• Serve as a trusted connection between customers and internal teams, sharing insights that help shape future opportunities.
• Apply financial awareness to help identify opportunities that benefit both Moen and retail partners.
• Share ideas for process improvements and collaborative solutions that enhance account support and operational efficiency.
• Work closely with cross-functional partners to ensure smooth execution of customer programs, launches, and ongoing initiatives.
• Foster positive customer relationships by providing responsive support, thoughtful communication, and dependable follow-through.