Senior Sales Customer Strategy and Growth Manager (CPG)

The Senior Sales Customer Strategy and Growth Manager (CPG)  is responsible for driving profitable, sustainable growth by defining, aligning, and executing customer strategies across existing and new customers. This role is intentionally designed to move beyond traditional account management, placing growth leadership, strategic alignment, and cross-category, cross-region decision-making at the center of the role.

The Senior Sales Customer Strategy and Growth Manager (CPG)  is the single point of accountability for customer growth performance, ensuring tight alignment between customer strategy, category strategy, regional priorities, and—where applicable—global account strategies. The role balances strategic leadership with hands-on growth execution, including pipeline development, budget ownership, risk mitigation, and cross-functional orchestration to deliver short- and long-term volume, revenue, and share growth.

For global or multi-region customers, this role actively connects with the Global Account Leader, aligns to the global customer plan, and collaborates across regions to ensure a consistent, enterprise-level approach while managing key global stakeholder relationships.

Remote position with around 50% travel requirements

Responsibilities: 

• Develop and execute short‑ and mid‑term customer strategies to deliver monthly, quarterly, and annual revenue commitments
• Own forecasting and demand planning, leveraging market insight and customer intelligence to align commercial plans with supply and inventory strategies
• Build and sustain senior‑level relationships with global customers, ensuring alignment with enterprise business objectives and long‑term growth priorities
• Drive revenue and share growth through data‑driven insights, market analysis, and cross‑functional collaboration on pricing, portfolio, and go‑to‑market strategies
• Ensure operational and supply chain alignment to support growth plans, service excellence, and execution reliability
• Lead complex contract and negotiation processes, safeguarding enterprise interests while enabling sustainable commercial outcomes
• Partner cross‑functionally with Marketing, Finance, Operations, and Supply Chain to execute customer strategies and accelerate market penetration
• Monitor performance against key objectives, translating insights into executive‑level recommendations and communicating progress, risks, and opportunities to senior leadership