Business Development Representative

Where you’ll work: Mexico City  

Sales at GoTo  

At GoTo, our Sales team connects businesses and people with technology solutions that simplify and empower their day-to-day lives. We’re constantly elevating our approach by leveraging the latest AI-driven tools—giving you the edge to identify opportunities, personalize outreach, and deliver meaningful results for our customers and partners. Here, creative problem-solving and data-backed insights go hand-in-hand, helping you prospect smarter and match our solutions to each unique need. Join us and be part of a company where innovation is at the core, and where your ambition helps shape the future of sales in an AI-powered world. 

Your Day to Day 

As a Business Development Representative you would be working on: 

• Own Inbound & Outbound Lead Qualification: You’ll assess leads through structured discovery conversations, assessing fit, pain points, buying process, and urgency. You'll be GoTo's first dedicated SDR in Mexico, owning pipeline generation from day one. This means building the outbound motion from scratch while managing inbound leads, working autonomously and in close collaboration with the LATAM sales team. 

• Data-Driven Account Prioritization & Optimization — You will use CRM and sales engagement tools (e.g., Salesforce, Outreach, ZoomInfo, Lusha) to prioritize target accounts, track performance metrics, and refine messaging based on conversion data. You’ll continuously test, optimize, and validate that outbound efforts are contributing meaningfully to closed-won revenue. 

• Pipeline Generation: You will build and execute a multi-channel strategy (messaging, calls, etc.) targeted for mid-market and enterprise accounts. Inbound will sustain the operation while outbound gains traction, you'll manage both streams simultaneously. 

• Cross-functional Collaboration: Work closely with RPSMs to ensure smooth opportunity handoffs. Actively share market intelligence, objection patterns, competitive signals, ICP behavior, to improve the broader LATAM team's effectiveness in the Mexican market. 

What We’re Looking For 

As a Business Development Representative, your background will look like:  

• 5+ years of experience as an SDR/BDR in B2B tech, with proven outbound prospecting success in a startup environment. 

• Demonstrated experience executing multi-channel outbound campaigns (cold email, cold calling, LinkedIn, and messaging platforms) and building sequences from scratch, not just executing existing playbooks. 

• Strong understanding of B2B sales cycles, pipeline stages, and qualification frameworks. 

• Hands-on experience with sales technology tools such as Salesforce CRM and a sales engagement platform (e.g., Outreach or similar). 

• Fluency in Spanish (native-level) and advanced English, with the ability to conduct professional conversations in both languages. 

• Background in UCaaS, CCaaS, communications technology, or enterprise SaaS is a strong advantage. 

At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life—at work and beyond. Here are just some of the benefits and perks you can expect when you join our team: 

• Comprehensive health benefits, life and disability insurance, etc. 

• Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days 

• Tuition and reading reimbursement programs to support your continuous learning and professional growth 

• Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching 

• Employee programs—including Employee Resource Groups (ERGs) 

At GoTo, you’ll find the flexibility, resources, and support you need to thrive—at work, at home, and everywhere in between. You’ll work towards a shared goal with an open-minded, cohesive team that’s greater than the sum of its parts. We’re committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we’ll Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed. Learn more.