Remote | Online Reservations Specialist

    ~$28,392 - $52,728Market Estimate
    Detroit, Michigan
    Full-Time
    Mid (3-6 yrs)
    Product Management
    Posted on August 17, 2026
    Job Title: Fully Remote | Online Reservations Specialist
    Job Type: Flexible Schedule | Remote Work
    About Us
    We are a trusted travel planning company specializing in personalized travel experiences worldwide. We help clients plan unforgettable vacations, cruises, hotel stays, and group trips while delivering outstanding customer service and expert support.
    Position Overview:
    We are seeking dedicated and detail-oriented individuals to join our team as Online Reservations Specialists. In this fully remote role, you will assist clients in planning and booking a variety of travel services, ensuring a smooth and personalized experience. This position is ideal for those who love travel, enjoy working with people, and value flexibility in their work schedule.
    Full training and ongoing support are provided to help you thrive in this role.
    Key Responsibilities:
    Assist clients in researching and booking travel arrangements, including hotels, cruises, and vacation packages
    Provide accurate information about travel options, pricing, and availability
    Respond promptly and professionally to client inquiries via phone, email, or online messaging
    Maintain accurate records of client interactions and booking details
    Collaborate with team members to deliver exceptional client experiences
    Stay current on travel trends, destinations, and industry updates
    Participate in virtual team meetings and training sessions
    Requirements:
    Strong communication and customer service skills
    Friendly, professional demeanor and positive attitude
    Comfortable working independently and managing time effectively
    Basic computer proficiency and reliable internet connection
    Interest in travel and helping clients plan memorable experiences
    Previous experience in customer service, hospitality, sales, or travel planning is a plus but not required
    What We Offer:
    Flexible, fully remote work environment
    Comprehensive training and access to booking tools and resources
    Supportive team culture and ongoing mentorship
    Income-earning possibilities based on performance
    Access to exclusive travel discounts and industry perks
    Opportunities for personal and professional growth
    Destination wedding and travel planning company offering venue coordination, bookings, and guest travel support.
    11-50 employees
    Travel & Hospitality
    HQ: United States